Privacy Policy

We take your privacy seriously and are committed to protecting any information you share with us. We will never share any browsing data or personal details except those that are authorised by yourself.
You will always have the option to opt out of marketing correspondence from us. We never send unsolicited ‘junk’ email or communications. We will never share your data with anyone else who might. We do not sell your personal information to third parties.

The information we collect
Information is collected when you complete our contact us form. The information we collect is clearly set out on the contact us webpage. We may also collect your IP address and use cookies unless you configure your web browser not to accept them.

How the information is used
We collect information about you so that we can personalise your use of the site, assist your use of the site and improve the site generally. Depending upon your selections for our data protection questions we may arrange for you to be sent information about related products and services from us but not from third parties. You may update the answers to your questions at any time.

Who we disclose it to
We will not sell your information to third parties. However, we may disclose your information to third party suppliers who fulfil business activities for us, like marketing, events and market research. We may also share your information with third party suppliers who provide a service on behalf of us to you. For example, we use Mailchimp subscription and mailing services. We are therefore subject to the privacy policy as set out by MailChimp. For full details, please visit here: https://mailchimp.com/legal/privacy/

We take steps to ensure that any third-party partners who handle your information comply with data protection legislation and protect your information, just as we do. We only disclose personal information that is necessary for them to provide the service that they are undertaking on our behalf.

Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
We do not harvest any personal data supplied by www.cookandassociates.com

Data processing and storage
We will not hold your personal information in an identifiable format for any longer than is necessary. If you are a client or otherwise have a relationship with us we will hold personal information about you for a longer period than if we have obtained your details in connection with a prospective relationship.

You have the right as an individual to access your personal information we hold about you and make corrections if necessary. You can also object to us using your personal information (where we rely on our business interests to process and use your personal information).
You can manage your information by contacting us by using the details on our contact us page.